Last Updated 11 March 2025
INTRODUCTION
Cold Club (hereinafter referred to as "Cold Club" or "we"), with KVK number 95424776, is a sauna and ice bath studio located at De Clercqstraat 80-H, 1052 NK Amsterdam, the Netherlands, offering ice bath, sauna, and other wellness services to its members (hereinafter, the "Services").
These Terms and Conditions ("Terms") govern the legal relationship between Cold Club and any natural person or legal entity who obtains the Services (hereinafter, the "Client" or "you").
2. Services Offered
Cold Club offers a variety of wellness experiences, including:
Sauna and ice bath sessions
Group classes (e.g., introductory, breathwork, aufguss)
Private group bookings
Special events
Additional services may be introduced at Cold Club’s discretion. We reserve the right to modify or discontinue any service, class, or offering at any time, with or without notice. Reasonable efforts will be made to provide advance notice of significant changes, but Cold Club is not liable for any inconvenience or loss resulting from such changes. Session availability is subject to change, and Cold Club does not guarantee the availability of specific sessions or instructors.
3. Booking and Payments
Clients may book online, via phone, or as a walk-in. Walk-in availability is not guaranteed; we encourage online booking.
Online bookings require full pre-payment.
Memberships are paid monthly via direct debit.
Phone and walk-in bookings must be paid at reception before the session.
Accepted Payment Methods:
Online: Major debit/credit cards, iDeal, PayPal (Amex not accepted)
In-studio: Card payments only (no cash accepted)
4. Memberships and Packages
The pricing listed on our pricing page applies.
Membership has two tiers: the first includes five (5) 30-minute sessions per month, the second includes one 30-minute session per day per month.
A 60-minute session for members requires an additional €5 payment per session.
New members may cancel their membership within 14 days of commencement by written notice to info@coldclub.co:
If a session has been attended, a pro-rata refund applies.
If no session has been attended, a full refund will be issued.
Monthly memberships can be canceled with one month’s written notice.
Annual memberships cannot be canceled until the end of the twelve (12) month period. They automatically renew after one year, with a notification sent one month before renewal.
Cold Club reserves the right to update pricing with prior written notice. If a Client disagrees with the updated pricing, they may cancel before the new pricing takes effect.
5. Age Restrictions
The minimum age to access the Services is 16 years old.
Cold Club reserves the right to deny entry to anyone who does not meet this requirement.
6. Health and Safety
Clients must follow all instructions and safety guidelines provided by Cold Club staff.
See 'Liability' for information on health conditions
7. Cancellations and Refunds
Cancellations within 18 hours of a scheduled session are non-refundable.
Cancellations before 18 hours may be postponed or refunded per Cold Club’s policy.
No-shows will be fully charged.
Memberships may be suspended or terminated if:
The Client violates the House Rules or these Terms.
Payments are overdue by more than 30 days, and the Client has been notified but has failed to remedy the overdue payment.
Cold Club determines that the Client’s conduct is disruptive, offensive, or harmful. This includes violations of House Rules, abusive behavior, or any unlawful activities. In such cases, no refund will be provided.
8. Code of Conduct
Clients must adhere to Cold Club’s House Rules, available in-studio and on our website www.coldclub.co.
9. Liability
Clients use Cold Club’s Services at their own risk.
Clients should consult a physician before participating, especially if they have pre-existing conditions such as cardiovascular issues, respiratory problems, epilepsy, or pregnancy.
Clients are liable for any damage they cause to Cold Club’s equipment or premises.
Cold Club is not liable for personal injury, accidents, or death, except in cases of willful misconduct or gross negligence.
Cold Club is not liable for loss or damage to personal property.
To the fullest extent permitted by law, the Client waives any claims against Cold Club for injuries, property damage, or death, except in cases of gross negligence or willful misconduct.
If Cold Club is found liable, liability is limited to membership fees paid to the Client in the preceding 12 months.
10. Privacy and Data Protection
Cold Club operates in compliance with the GDPR and applicable Dutch privacy laws. Please refer to our Privacy Policy for details.
11. Intellectual Property
All content and materials provided by Cold Club, including logos, trademarks, website design, class materials, and training programs, are the intellectual property of Cold Club and protected by copyright laws. Clients may not reproduce, distribute, or modify any Cold Club content without prior written consent.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Entire Agreement
These Terms constitute the entire agreement between the Client and Cold Club and supersede all prior agreements or communications.
14. Governing Law and Disputes
These Terms are governed by Dutch law.
Disputes shall be submitted to the District Court of Amsterdam.
15. Amendments
Cold Club reserves the right to update these Terms at its discretion. The latest version will always be available on our website.
16. Contact Information
For inquiries, please contact:
Cold Club
Company number: 95424776
Email: info@coldclub.co
Address: De Clercqstraat 80-H, 1052 NK Amsterdam, Netherlands